Warranty Returns: TCX products purchased in the United States or Canada are covered by a 1 year (date of purchase) limited warranty against defects in materials or craftsmanship. This limited warranty does not cover normal wear and tear, negligence, improper use or care, accident, close-outs, or unusual exposures. All warranty determinations will be made by TCX USA, which reserves the right to repair, replace, or issue credit for valid warranty returns in line with the TCX warranty policy. Online sales must be through a valid TCX dealer within North America. Motovan INC., TCX USA, and TCX S.r.l. shall not be liable for incidental or consequential damages.
Products may be required for further on-site warranty inspection and must be sent prepaid and insured. Motovan INC., TCX USA, and TCX S.r.l. will not be held responsible for lost or damaged packages.
Please be ready to supply the following:
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